Andbaji Privacy Policy — How We Keep Your Information Safe

1. Introduction

This Privacy Policy applies to the Andbaji platform (andbaji.vu) and all of its associated services. By creating an account or using the Andbaji platform, you agree to this policy.

We understand how valuable your personal information is to you. Andbaji works every day to honor that trust. This document uses no complex legal language — everything is stated plainly: what happens, why it happens, and what you can do about it.

This policy was last updated in January 2026. You will be notified of any significant changes.

2. What Types of Data Do We Collect?

Andbaji only collects the information needed to deliver its services and keep your account secure. Full details are explained below.

3. How Is Your Information Collected?

Andbaji collects information through several methods. Here is what you should know about each one.

• Directly Provided: You provide information directly when registering, completing KYC verification, contacting support, or participating in promotions.
• Automatically Collected: Technical information is collected through cookies, log files, and tracking technologies while you use the platform.
• Transaction Data: Confirmation details are received from the payment processor during deposits and withdrawals.
• Third Parties: Limited information may be received from identity verification services or fraud prevention partners.

4. How Is Your Information Used?

Andbaji never uses your information for anything beyond what is necessary. Every purpose is disclosed honestly below.

• Account creation, management, and verification
• Deposit, withdrawal & payment processing
• Delivering gaming services and the betting experience
• Prevention of fraud, money laundering, and misuse
• Compliance with legal and regulatory obligations
• Sending bonus, offer, and promotional communications (with your consent)
• Providing customer support services
• Responsible Gaming Monitoring
• Improving platform quality and security

5. Sharing Information with Third Parties

Andbaji may share your information with third parties in limited and specific circumstances. Your data is protected in every such case.

When data may be shared:

• Payment Processors: Necessary information is shared with mobile banking or bank services to process transactions.
• Identity Verification Services: Registered third-party verification agencies involved in the KYC process.
• Legal requirement: By court order or at the request of a government authority.
• Security Partners: For fraud detection and cybersecurity purposes.
• Game providers: Limited data may be shared with third-party game developers to deliver the gaming experience.

6. Cookies & Tracking Technologies

Andbaji uses cookies and similar technologies to improve platform performance and personalize your experience.

Cookie types:

• Essential cookies: To maintain your login session and run core platform functions. The site cannot operate properly without these.
• Performance cookies: To understand which pages are most visited and use that insight to improve the site.
• Preference Cookies: To remember your language preference and other settings.
• Security Cookies: To detect fraud and protect account security.

Cookies can be disabled through your browser settings, though some features may be limited as a result.

7. How Do We Keep Your Information Secure?

Andbaji follows the highest industry standards to protect your information, with security measures in place at both the technical and administrative levels.

• All data transfers are secured with 256-bit SSL/TLS encryption
• Payment information is stored in encrypted form — raw card numbers are never retained
• Two-factor authentication (2FA) is available
• Regular security audits and penetration testing are conducted
• Server data backups are performed daily
• Suspicious login attempts are detected automatically
• Staff access to information is restricted on a need-to-know basis

8. Your Rights Regarding Your Information

Andbaji respects your data rights. A full breakdown of those rights is provided below.

9. How Long Is Your Information Retained?

Andbaji does not retain data beyond what is necessary. However, certain information must be kept for a defined period due to legal and regulatory requirements.

• Active Accounts: All necessary information is retained for as long as the account remains active.
• After account closure: Financial transaction records are retained for a minimum of 5 years (as required by law).
• KYC documents: May be retained for up to 5 years after account closure.
• Marketing Information: Deleted immediately upon withdrawal of consent.
• Log Files: Typically retained for up to 12 months for security purposes.

10. Protection of Minors' Data

Andbaji is strictly for adults aged 18 and above. No information from minors is or should be collected.

If parents believe their minor child has created an account on Andbaji, please contact our support team.

11. Changes to This Policy

Andbaji may update this Privacy Policy from time to time — when new services are added, laws change, or service standards are improved. The date of each update is shown at the top of this page.

If significant changes are made, you will be notified in advance by email or platform notification. Continued use of the platform after changes take effect constitutes acceptance of the updated policy.

12. Privacy Contact Information

For any questions, concerns, or requests regarding this Privacy Policy, please contact Andbaji's support team. Our data protection team aims to respond within 72 hours.

You can also chat with us directly in Bengali via live chat. Our support team is available 24/7.